We accept payments online using Visa and MasterCard credit/debit card in AED.
We accept payments by bank transfer in AED, USD and Euro.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
Privacy Policy
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
Delivery Policy
2-3 working days delivery for in stock items delivered in UAE
Made to order products expect around 3/5 week production and delivery time.
For deliveries in GCC area outside UAE we will contact you with shipping cost and schedule delivery time for approval before charging your credit card.
For each delivery an attempt to contact the end receiver of the order three (3) times on his telephone to schedule the delivery. If no answer an email will be sent to you for further instruction. Extra cost will be charged for second and third delivery attempts. A delivery attempt means we scheduled delivery with the end receiver, and sent a driver for delivery. A package returned to our stock which has never been Out-For-Delivery, will not incur extra cost.
Beyond delivery locations have specific delivery schedule and cost in UAE: https://goo.gl/zatTca, we will contact you with shipping cost for approval before charging your credit card.
Puretech Middle East FZE will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE .
If the product is damaged on delivery, we will contact carrier and keep you informed about our investigation and where appropriate, deliver a replacement. If it is a manufacturer defect the product will be covered by the warranty.
Multiple shipments may result in multiple postings to the cardholder’s monthly statement.
Refund/Return Policy
Due to the unique nature of our products, they are non-returnable, non-refundable. Your complete satisfaction is our goal, so please consider carefully before purchase.
In case you want to cancel the order you must send us an email AND CALL US WITHIN TWO HOURS AFTER PLACING ORDER. After this delay your order cannot be cancelled anymore.
Refunds will be done only through the Original Mode of Payment.
Warranty
Everything purchased through Puretech Middle East FZE includes full manufacturer’s warranty. Warranty service requires return to manufacturer. You have to take care of warranty shipping costs.
Correction Of Errors And Inaccuracies
The information on this Web site may contain typographical errors or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to product description, pricing, and availability.
Rebreather Policy
Every rebreather requires formal, model specific, training in order to competently dive with the equipment. Rebreather equipment pricing does not include training, and training is solely the responsibility of the purchaser. A copy of your certifications should be sent to us. If you are not already certified for the rebreather, per manufacturer requirements you will receive a disabled unit that can only be enabled by your instructor. Once you complete training, your instructor will permanently enable your unit.
We do not ship rebreathers to KSA
Links To Other Web Sites
The Web site contains links to other Web sites so that you may learn more about our products. We provide these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the site or any association with its operators. We do not have control over, and are in no manner responsible or liable for, the availability and content of the Web sites to which this Web site is linked.
